Provided technical support for enterprise logistics software, resolving complex client issues and improving customer onboarding.

• Resolved customer issues through remote troubleshooting and personalized assistance.
• Escalated critical cases to Level 2 with detailed technical analysis.
• Created documentation, blogs, and YouTube tutorials to improve customer onboarding.
• Conducted client training sessions for effective product adoption.
• Collaborated with managers and cross-functional teams during weekly standup meetings.
• Maintained technical documentation and supported internal operational processes.

Worked as a freelance Full Stack Developer delivering modern web, mobile, and 3D applications for multiple business clients.

• Built responsive web applications using React, Next.js, and Node.js.
• Developed scalable backend APIs with Express.js and MongoDB.
• Created cross-platform mobile applications using React Native and Expo.
• Designed interactive 3D web experiences with React Three Fiber and Three.js.
• Implemented authentication, payment gateways, and cloud integrations.
• Optimized application performance, SEO, and deployment workflows.
• Collaborated directly with clients to deliver custom digital solutions from concept to production.

Developing scalable software products and modern digital experiences as a Full Stack Developer.

• Developing enterprise-grade web applications using React, Next.js, Node.js, and TypeScript.
• Building scalable REST APIs and backend services with modern architectures.
• Creating cross-platform mobile applications using React Native and Expo.
• Integrating cloud services, databases, authentication, and third-party APIs.
• Optimizing application performance, security, and deployment pipelines.
• Collaborating with designers and stakeholders to deliver high-quality software solutions.